RoleReady support

For help with your account, resume or Chrome extension, email alexkiminbox@gmail.com.

Connect the extension

Sign in with Google on the RoleReady website, save your profile and resume, then choose Connect with Google in the extension and confirm your account. Open the toolbar icon on the employer’s application page to grant access.

If a field does not fill

Refresh the application assistant and review the checklist. Only known answers and supported controls are filled. Embedded forms, unfamiliar custom controls and missing profile answers may require manual completion. Review all answers and attachments before submitting.

Subscriptions and refunds

The upcoming Premium plan requires a paid subscription; there is no free trial. Request a full refund within 7 days of your first purchase by emailing the support address above. Manage billing lets you cancel future renewals. For access to existing files or account deletion, contact support even after cancellation.

Application drafts

AI drafting is optional. Premium is coming soon with a monthly credit allowance: one completed generation uses one credit; failed generations return it. Temporary service outages may interrupt generation. Review and edit generated content before confirming its accuracy and selecting Fill answer or Attach. If an upload is unsupported, download the PDF and attach it manually.

Report a problem

Include the extension version, browser version, employer page URL and steps to reproduce. Please omit passwords, connection tokens, resumes and sensitive application answers from screenshots.

For data access or deletion requests, contact the same email. See our privacy notice.

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